Privacy Policy
We founded SnapHaven to give you a place to save your photos permanently, securely and privately. Our Privacy Policy is here to inform you 1) how to keep your photos and personal information private, 2) what information we need and why, and 3) how we will treat your information. This Policy applies to all information collected and used by SnapHaven and its corporate parent or affiliates.
Any information you provide will be treated in accordance with the Swiss Data Protection laws, in particular the Swiss Data Protection Act of June 19, 1992 and any other amendments and legislation that may be adopted from time to time. SnapHaven also self certifies compliance with the Safe Harbor Framework of the U.S. Depart of Commerce in any data exchange in the U.S.A.
This means that SnapHaven complies with the highest standards of American and Swiss data protection and privacy laws to make sure we're the safest place for your photos
1. Your Personal Information
When you sign up with SnapHaven, you will set up a password-protected account. You will need to give SnapHaven your name, email address and password so that we can help (i) protect your account and (ii) communicate important information with you.
As you know, your password is necessary to access and protect your account. That being said, you should make it as secure as possible. A good password should include seemingly random numbers and letters, but whatever is easy for you to remember is what's most important - just don't make it especially obvious, like the name of your pet or your street address. You can always change your password and other account information at the "Account Settings" page. If you ever forget your password, don't worry. Just click on the "Forgot Your Password" button and we'll promptly send you a temporary password to use. Use this to log into your account and reset your password to whatever you want.
2. Information We Collect
When you buy storage space and/or order prints, gifts or other extra products or services, we'll ask for your shipping address, billing name and address and credit card number and expiration date. For your convenience, we keep this information on file so that you don't have to enter it every time you make a purchase. Remember, we'll never sell, trade, or share cardholder information to any third party at any time.
We may ask for additional information in the form of surveys or contests, which we occasionally give out to our users. Some surveys may ask for personal, demographic, and/or lifestyle information. Participation, however, is completely up to you and the only reason we ask for it is to improve SnapHaven and your experience with us. Also, we may record any transactions with Customer Service to help us provide better service and teach the friendly ways of SnapHaven to our employees.
SnapHaven uses a number of state-of-the-art protection features to secure your privacy, including Secure Socket Layers (SSLs). SSLs encrypt pages when collecting sensitive personal information such as your credit card number. They're designed to defend against identity theft and interception of your personal data while it's on the web. Whenever you are asked to enter Personal Information or credit card information at SnapHaven, the information is encrypted using SSLs.
SnapHaven saves your photos on servers that are protected against breaches by firewalls and other digital security guards. Only specially trained SnapHaven employees and our partners' employees are given access to the information and only on a need-to-know basis. All employees are legally bound to confidentiality agreements for your privacy protection.
3. Who Can See Your Pictures
Our mission is to keep your photos safe, secure, and private. We've designed our systems so that only you can control who views the pictures stored in your account. We'll never make your pictures publicly viewable or accessible without your permission. It's important to remember though, that when you share your pictures, the recipients may share your photos with others on websites, through email, or by printing them directly from a computer.
Employees of SnapHaven and its partners may also see your photos to ensure your satisfaction when we deliver prints and gifts that you order. All employees needed for these orders are legally bound to confidentiality, too.
4. Protecting the Privacy of Your Pictures
You can share your photos by selecting the ones you want and clicking "Share." Once you do this, we'll send an email to the viewers you've chosen containing a link to the pictures you've picked to share or, if you choose, provide you with a direct link to the pictures (this is useful for posting on social networking sites and other websites). The link is designed for the purpose of sharing only the photo and will not give viewers access to your account.
To help prevent misuse of your shared pictures, we've provided you with a number of security settings, including: Maximum Number of Views (if selected, sets a limit on the number of times that the link will work); View Only (if selected, disables the viewer's ability to download high-resolution copies of your pictures); and View and Download (if selected, the viewer can download and print your pictures). Remember, even with these security settings, the people you share your photos with may be able to view them, forward them, download them, copy them, print them, or post them on other websites on the net. To keep your photos as safe and private as possible, you should only share your photos with people you trust.
5. Protecting the Privacy of Children
SnapHaven is not intended for the use of children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. Please don't register with SnapHaven if you are younger than 13.
6. Keeping you informed
SnapHaven will notify you through email or direct mail about new features, products, promotions, contests, surveys and other deals and announcements. Though these notifications can provide you with useful information, you may unsubscribe to these messages at any time by going to "My Profile."
We will also email you Confirmation Emails after each upload you make to your account and periodic account statement emails. These emails contain important information about your account and the photos you have uploaded. You won't be able to unsubscribe from these messages.
7. Improving Your Experience
SnapHaven may store some information collected from your browser on "cookies." Cookies are pieces of data stored on computers that provide certain information about the user. SnapHaven will never save your personal information on cookies and we only use them to improve our service to you. If you're worried about your personal information, you can modify your browser preferences to change your cookies to more private settings. However, if you choose to reject all cookies, you may not be able to access SnapHaven.
We may also use other technologies such as clear gifs, pixel tags, and navigation scanning data to collect anonymous information about our users, strictly to help us improve our service and user experience. Some of this information could include the website you were on before coming to SnapHaven, IP addresses, or areas of the site you frequently click or visit.
Our third-party service providers may also use these technologies or others to help us with our marketing efforts. We've carefully handpicked these providers and they have agreed not to share any information with anyone other than SnapHaven. You can find out more about opting out of most third-party service cookies, please visit .
8. Providing Services through Third Parties
As stated above, SnapHaven may share personal information with third-party services, only for the purpose of providing you with the products or services that you specifically order. These third parties do not use or keep your information except to give you these products or services.
SnapHaven uses Google Analytics, a web analytics service provide by Google, Inc. ("Google"). Google Analytics also uses cookies, as described above. The information they collect may be used to evaluate your use of the website and may be given to other services related to internet usage. They may also share it with other third parties if required by law or to process information for Google itself. Google may also look at your IP address but will never associate it with any other information it has. Again, you may limit the use of cookies by setting your browser as stated in Section 7, but this may in turn limit your usability of SnapHaven. By using SnapHaven, you agree to the collection and processing of this information by Google.
If you "opt-in" when registering for SnapHaven, you agree that we can share your personal information with our suppliers and partners when participating in promotional activities so that we can tell you about special offerings and promotions. If you apply for or order certain products or services directly from our partners, they may send you information about their products or services, too. SnapHaven and any company it partners with, may cross-reference customer databases to help marketing efforts. This can be especially useful for you because the same information can be used to notify winners or fulfill promotional obligations.
Remember, you can unsubscribe from any of these promotional activities by clicking on "My Profile" and deselecting the appropriate check box.
9. Abiding by the Law
SnapHaven and its corporate parent or affiliates may be required by law to disclose certain information or pictures to proper authorities. This information may be necessary to bring legal action against anyone who violates the law or our Terms of Service. Check out our for details on this subject.
If we're notified of any illegal actions on your account, we will investigate your account including your personal information and uploaded images. If we determine that you're in potential violation of the law, we'll report the activity and turn over your personal information to the proper authorities.
10. Changes and Notification
We reserve the right to modify our Privacy Policy at any time, but the safety of your photos will never change. The "date updated" at the top of this page will reflect the most recent date of modification.
11. Contact us
SnapHaven promises to keep all of your information private in accordance with this Policy. It's important that you notify us of any changes to your personal account so we may continue to ensure your privacy. If any of your information changes or you identify a mistake in our records, please use the "My Profile" page or contact us immediately at
